Find out the answers to the most frequently asked questions we receive from our sellers.
Sales questions
We are a young Marketplace proposal that has a community of sellers and buyers, which allows businesses to grow, due to the high visibility of the products that are advertised on our platform.
All those included in our list of categories, those that do not appear in it are considered as prohibited or restricted.
We request from you:
- Company name (natural or legal person)
- Sales plan (Know them)
- Responsible name
E-mail address
Once registered we will request complementary information such as:
- Phone number
- Legal address
- Credit Card number for the payment of your plan
- Tax ID
By registering with us, we automatically register you within the United States platform, with a single account, you can easily manage your sales process, that is, from the purchase from a client to the delivery of the product.
We have an anti-fraud system either for the use of stolen credit cards or for fraudulent payment attempts, which may affect the seller.
We have guarantees for both the seller and those mentioned above and for the buyer in which:
· The client does not receive the product
· Receive a physically different product from the one requested
Questions about plans and rates
The monthly fee is $ 599 MXN (VAT Included), plus the category fees that apply when selling a product, these may vary depending on the product category. More information about plans and rates.
The monthly fee is paid from the moment of registration.
Questions about Tax Withholdings
As of June 1, 2020, under a new national decree, withholdings of Tax Income Tax (ISR) and Value Added Tax (IVA) will be applied, as a consequence of being named collection agent before the SAT, we are obliged to make one or both withholdings as the case may be.
Income Tax withholdings (ISR) and Value Added Tax (IVA) will be applied to sellers who are Natural Persons and sell new products.
a) Legal Entity: If you have your RFC within Get It & Pay It, no withholdings will be made.
b) Natural Person: If you have your RFC within Get It & Pay It, withholdings will be made based on your daily income within the platform.
Percentages Per sales amount
Natural Person with RFC within Get It & Pay It | Natural Person WITHOUT RFC within Get It & Pay It | |
IVA | 8 % | 16 % |
ISR | from 0.4 up to 5.4% of your daily income | 20 % |
Daily accumulated sales amounts
| DAILY ACCUMULATED SALES AMOUNTS (Pesos) | ISR WITHHOLDING PERCENTAGES |
| Up to $49.34 | 0.4% |
| Up to $164.47 | 0.5% |
| Up to $328.95 | 0.9% |
| Up to $822.37 | 1.1% |
| Up to $3,289.47 | 2% |
| Over $3,289.47 | 5.4% |
You will see and download your withholding receipt during the first days to the following month.
Questions about the sales process
Is the mean of communication between the seller and our company, in this page you will find all necessary information to sell your products, as well as a link to the platform
There are two ways handle it:
- You can upload your products one by one or;
- You can upload various products from a file
Once you post, and receive an order, we notify you by the means of your choice: an email or text message. You can manage your orders through a dashboard that provides you with all the information on the transaction, including its status, until the product is delivered.
Through the main couriers (Fedex, DHL and Estafeta).
Periodically as your sales are made, payments will come into the account you provided us at the time of registration.
The positive feedback provided by customers is very important for other customers to have confidence in ordering your product, the rating is shown on the products and it is one of the first impressions from the buyers since the trend is to buy from high rated sellers